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Helplines and support resources


ReachOut helps people access support as they experience mental health challenges. It has fantastic information for young people, parents/carers, and schools.

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Positive Choices

This comprehensive online portal helps schools and communities access accurate, up-to-date, evidence-based alcohol and other drug education prevention programs and resources.

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Headspace is a superb mental health support resource for young people seeking tools, coaching, and therapy to help them get through tough times and find joy.

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Counselling Online

This free, confidential, 24/7 service allows you to communicate with a professional counsellor about an alcohol or drug-related concern using text chat. Available to all Australians seeking help for themselves or a family member, relative or friend.

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Alcohol and Drug Information Service

The ADIS is a free, confidential, 24/7 counselling helpline for NSW residents with concerns about alcohol or drug misuse. Its professional counsellors provide education, information, counselling, support, and referrals to other appropriate NSW services.

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Alcohol and Drug Foundation

The ADF website provides state and territory directories of places where you can find information and services to assist with alcohol and other drug-related issues. Its brilliant Path2Help portal helps you find the service best suited to your needs.

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Technical requirements

While we’re getting you started, we recommend following these steps to ensure your teachers and students enjoy smooth access to our online prevention programs.

Check your Internet connection

A stable and relatively quick Internet connection provides the best user experience. Our website may not work reliably on very low speed or erratic Internet connections.

Install the right web browser

Our tech team built the website using Web Standards, ensuring it works across modern browsers, including:

Mozilla Firefox
Apple Safari
Google Chrome
Opera and
Microsoft Edge.

We have discontinued support for Internet Explorer. If you’re using this browser, you’ll need to upgrade. We recommend Google Chrome.

Ensure you’re JavaScript-enabled

Parts of this website require the enabling of JavaScript to work. Don’t have JavaScript enabled? Visit JavaScript here for instructions.

Check your email for login details

Some schools have filters that prevent emails from our website from getting through. If you haven’t received your login details, ask your IT staff to ‘White List’ emails from the and domains.

If students forget their login details, they’ll need to receive emails from our website to reset their account passwords.

Download Adobe Reader

Many documents on this website are in PDF format and need Adobe Reader to view them. Don’t have Adobe Reader? Visit Adobe’s website here.

Need help?

Our team is on hand to get you started. Email them at [email protected] or call +61 2 7908 4027.